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February 19, 2010
 

Deal Maker CRM for Deal Flow - Highrise

It's all about the network. The value of the network increases disproportionately to the size.

If you did a survey, you'd be surprized at how many high-touch professional services firms (PSFs) such as private equity, venture capital and investment banks actually track their deal flow. That's primarily because the deal team are too busy working on finding deals, post acquisition monitoring and growing their portfolio companies, to update a deal register or any crm software for that matter.

However, if there is a solution that will reduce the amount of time needed to enter the data points and access them - then you stand a chance of getting them to use the solution. As a deal maker, if I don't see immediate value for the time and effort spent, I'd certainly not waste any more precious time on it.

Another issue, is probably the lack of a formalized sales process to actually force someone to use the CRM package.

However, if you've ever had the chance to understand first-hand the importance of knowledge management - you'll definitely want to put in place a system where deal makers are encouraged to share information.

I found a solution that probably meets all the essentials - Highrise. I'm currently using this for tracking the deal flow in AVCION and highly recommend it. Not only have I been more efficient, but I'm really on top of things now. Wouldn't you like to be switched on always!

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Click here to download:
Deal_Maker_CRM_for_Deal_Flow_-.zip (137 KB)

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Filed under  //   avcion   banking   business   crm   deal flow   deal maker   highrise   private equity   system   venture capital  

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September 11, 2009
 

Setting up a virtual business

Setting up a virtual business is no easy task. The cost of doing so may be little, but there is a lot of effort to it. This is exactly how I plan to operate AVCION Capital - as a virtual business. And for that, all the information, files, documents - soft IP will have to be protected. If I were a consultant - this is of more importance than anything, as that is my leverage tool. Here are a few things I've learnt along the way, and I thought I'd share them with you...

Keep ALL files in one single location & backup regularly - If you work on two different computers, you will most likely have two copies of a document. Avoid this, either by syncing or using only one computer - and backing up to the cloud, or some secure location (frequently). By using only one computer, you only have to worry about backing up. By using two or more, you need to worry about syncing all files. My solution to this is DropBox (they have apps to install on Windows/Mac as well as a web-based interface, in case you cant install - use the DropBox Portable).

Keep Your Business & Personal Files Separate - If you're running a virtual operation, you need to keep your files in separate folders. You dont want to accidentally provide access to your business files only to share the wrong personal diary! It's healthy.

Email - I could write a entire book on Gmail and the use of email. It serves as a record, database, knowledge, blogging platform, chat, collaboration. No other software has such great features (yet). Add to this the integration with Google Calendar, Google Docs, Google Tasks and Google Chat - and you have a killer communication platform. Go for Google Apps for Domains - this way, you can user your own domain / website to manage your entire virtual enterprise.

Use Tag/Label, Filter, Shortcuts in Gmail - a big time saver for organizing your emails, enabling them to be searched faster, tracking conversations threads.

Blog - I've learnt one important thing from blogging and that is expression of thought. Depending on the field of your specialization, I can only suggest having a blog. I use Posterous for lifestreaming (faster blogging). I use WordPress to create a private membership site - that publishes everything regarding my operations, track record, newsletter, updates, alerts etc to my members/clients/partners. You can have a mix of both.

Aggregate - I gather information, bookmark and research stuff using Google Reader (by subscribing to an interesting site's rss - you create a database aka archive that can be searched later on). I use a private site on Posterous to gather information using their bookmarklet. I also use Gmail+toread.cc again to keep a copy of any full webpage that I want to visit or read about later (this again, is being replace by Posterous). In the past I used to send copies of pdf,zips,docs, etc to Gmail - using it as a backup option, now DropBox takes this care of this - I just wish DropBox had an email to feature (like Drop.io)

Share - I distribute information/links on Twitter now. If I see something interesting, a bookmarklet - allows me to share the site as a shortened URL with a short comment. The short message gets distributed to those who follow me (targetted broadcasting i.e. narrowcasting), whilst also appearing on a public domain (twitter site) - means if anyone is searching for something - they can also see what i've shared. 

Bookmarks - I no longer use delicious, instead, bookmarks I like to revisit are stored locally, and synced using xmarks.com (addon for mac & pc). But since sites can go down in the future, I like to keep a copy of the text with me. Gmail+toread.cc / Posterous serves the purpose.

Network - with all the social media hype going on - I only found LinkedIn useful. I found it useful, because I know that people who at least update their profile - are serious about some kind of professional relationship. You can meet an interesting set of people. I just wish LinkedIn had a built in CRM feature (with Gmail Integration). Read Never Eat Alone. Dump Facebook.

Measure - Always measure whatever you do. There's a saying by famous Management Guru Peter Drucker - if you can't measure it, you can't manage it.

Accounting - which is based on the above point. Gotta keep those books uptodate - use Xero.com - a New Zealand based group, offering web-based accounting. Good enough for now. (I needn't say this, but get a good accountant! Luckily, I work with some great guys in my bank - who are willing to help me keep the books!)

This is just the "start"... let me know what you'd like me to cover.

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Filed under  //   accounts   avcion   blogging   bookmarks   business   cloud   email   gmail   lean   less   lessons   network   process   share   startup   virtual  

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August 21, 2009
 

Online Presence (Brand Management)

Do you own your own brand? Does it reflect your business, personality or promise? I've always made it a point to do that... in the process, I also cut out the unnecessary and only focused on the needed. Below you can see the four sites where I manage my online presence:

1. Personal Brand - JPMARTIN.com
2. Business Brand - AVCION.com
3. Lifestream Brand - JPM.cc
4. MicroBlog Brand - @jpmartin

Everything else is noise! Anything not owned by you (data or site) is redundant - if they shut down one fine day... you're at loss. e.g. Facebook - cant backup. Linkedin - cant backup. Twitter - can be backed up!

Do you have any thoughts on this idea?

       
Click here to download:
Online_Presence_Brand_Manageme.zip (635 KB)

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Filed under  //   avcion   brand   jpm   jpmartin   twitter  

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